Details for a single review.

Response Attributes

Attribute

Description

id

identifier for the review

overall_score

the score (out of 10) given by the reviewer for the product

helpful

count of users who have flagged this review helpful

not_helpful

count of users who have flagged this review not helpful

good_points

good points text

bad_points

bad points text

general_comments

general comments text

product

product information

id

name

image_url

retailer_product

retailer product information

sku

The SKU of the product as provided by retailer

name

The name of the product as provided by retailer

fast_responses

array of responses

response

respondent

respondent details

custom_name

If the retailer is using our old fast response tool, the custom name is the respondent’s name, and is guaranteed to be populated. Otherwise, if the retailer is using our new fast response tool, then this property is only populated if the respondent provided a “custom title” when sending the response, otherwise the value of this field will be null.

first_name

If the retailer is using our old fast response tool, then this property will always be null. Otherwise, if the retailer is using our new fast response tool, then this property is only populated if the respondent provided a “first name” when sending the response, otherwise the value of this field will be null.

surname

If the retailer is using our old fast response tool, then this property will always be null. Otherwise, if the retailer is using our new fast response tool, then this property is only populated if the respondent provided a “surname” when sending the response, otherwise the value of this field will be null.

job_title

This property will only be populated if the respondent provided a “job title” when sending the response, otherwise it will be null.

display_name

If the retailer is using our old fast response tool, the display name is the concatenation of the respondent’s name and respondent’s job title separated by a comma (or only the name if there is no job title available). Otherwise, if the retailer is using our new fast response tool, the display name will have the same value as the “You are responding as:” field that we use in the response form (which can be a combination of first_name or first_name + job_title or first_name + surname + job_title, or the custom title).

organisation

organisation details

trkref

name

logo

reviewer

reviewer object

facets

facets object

customer_ref

retailer’s customer reference (enabled only for some organisations)

order_ref

retailer’s order reference (enabled only for some organisations)

embeddable

if this review is embeddable for SEO usage

confirmed_purchaser_text

product-specific purchaser type, e.g. “Confirmed holidaymaker”

came_from_reevoo_launch

Identify review left by selected user at Reevoo Launch process

publish_date

publish date (YYYY-MM-DD)

purchase_date

purchase date (YYYY-MM-DD)

delivery_date

delivery date (YYYY-MM-DD)

photos

List of photos uploaded by reviewer under the review

curl --request GET \
  --url 'https://api.reevoocloud.com/v4/reviews/5996122?trkref=D10' \
  --header 'authorization: Basic VGVzdF9rZXlfMDAwOlRlc3Rfc2VjcmV0XzAwMA=='
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