get https://api.reevoocloud.com/v4/customer_experience_reviews/
An organisation will have a number of customer experience reviews associated with it. Only published customer experience reviews will be included.
Response Attributes
| Attribute | Description |
|---|---|
| id | identifier for a customer experience review |
| branch_attribution | branch name (if applicable) |
| publish_date | publish date (YYYY-MM-DD) |
| purchase_date | purchase date (YYYY-MM-DD) |
| delivery_date | delivery date (YYYY-MM-DD) |
| nps_score | An integer from 0 to 10 representing the Net Promoter Score given by the reviewer |
| reviewer | reviewer object |
| responses | array of responses |
| display_key | |
| answer | |
| customer_ref | retailer’s customer reference (enabled only for some organisations) |
| order_ref | retailer’s order reference (enabled only for some organisations) |
| confirmed_purchaser_text | product-specific purchaser type, e.g. “Confirmed holidaymaker” |
| fast_responses | array of responses |
| response | |
| respondent | respondent details |
| custom_name | If the retailer is using our old fast response tool, the custom name is the respondent’s name, and is guaranteed to be populated. Otherwise, if the retailer is using our new fast response tool, then this property is only populated if the respondent provided a “custom title” when sending the response, otherwise the value of this field will be null. |
| first_name | If the retailer is using our old fast response tool, then this property will always be null. Otherwise, if the retailer is using our new fast response tool, then this property is only populated if the respondent provided a “first name” when sending the response, otherwise the value of this field will be null. |
| surname | If the retailer is using our old fast response tool, then this property will always be null. Otherwise, if the retailer is using our new fast response tool, then this property is only populated if the respondent provided a “surname” when sending the response, otherwise the value of this field will be null. |
| job_title | This property will only be populated if the respondent provided a “job title” when sending the response, otherwise it will be null. |
| display_name | If the retailer is using our old fast response tool, the display name is the concatenation of the respondent’s name and respondent’s job title separated by a comma (or only the name if there is no job title available). Otherwise, if the retailer is using our new fast response tool, the display name will have the same value as the “You are responding as:” field that we use in the response form (which can be a combination of first_name or first_name + job_title or first_name + surname + job_title, or the custom title). |
| organisation | organisation details |
| trkref | |
| name | |
| logo |
curl --request GET \
--url https://api.reevoocloud.com/v4/customer_experience_reviews/25825474?trkref=D10 \
--header 'authorization: Basic VGVzdF9rZXlfMDAwOlRlc3Rfc2VjcmV0XzAwMA=='